Services
Complete 4-star Resort in Mallorca
The 4-star Playa Esperanza Resort in Majorca has a variety of services and facilities to make your stay as pleasant as possible. The enclosure has direct access to the beach, and has 4 swimming pools (3 outdoor and 1 covered) with solarium and terraces, restaurants, conference romos, also a supermarket and a hairdresser, for your greater comfort. Feel as comfortable as at home during your vacation in Playa de Muro!
Reception - 24 hour
At our reception you will always find a friendly staff who will help you with everything you need. Among the services we offer are:
24 hour service
Multilingual staff (ES - EN - DE)
Baggage room
Excursions + Rancho Grande
Tourist information
Stroller rental (on arrival in the hotel)
Car rental (on arrival in the hotel)
Swimming pool
Our resort has 3 outdoor and 2 indoor pools (heated). The pool in the spa area is from 15 years. The heated indoor pool (in cold months) is suitable for all ages.
Pool Hotel (heated): It is located in the hotel building with fresh water and is heated (cold month), 33 x 14 m in size and deep. 1.2m. Circular children's pool with a length of 5.70 m and a depth. 0.60 m. Open from Monday to Sunday from 08:00 to 20:00. Lifeguard service from 10:00 a.m. to 6:00 p.m., outside these times at your own risk.
Pool Suites: It is located in the building suites with fresh water and not heated with a depth of 18.9 x 9 m. 1 m. Circular children's pool with a length of 5.70 m and a depth. 0.60 m. Open from Monday to Sunday from 08:00 to 20:00. Lifeguard service from 10:00 a.m. to 6:00 p.m., outside these times at your own risk.
Pool Apartments (will open on 19th of May 2025): It is located in the apartment building with fresh water and not heated with 840 m2. Circular children's pool with a length of 5.70 m and a depth. 0.60 m. Open from Monday to Sunday from 08:00 to 20:00. Lifeguard service from 10:00 a.m. to 6:00 p.m., outside these times at your own risk.
Indoor pool (heated): Located in the hotel building with fresh water and heated (cold months) for all ages with 8.50 x 4.80 m depth. 1.60 m. Open from Monday to Sunday from 08:00 to 20:00. No lifeguard service, at your own risk..
Spa pool (heated): It is located in the hotel building - spa area with fresh and heated water and is exclusive from 15 years with 41 m2 and depth. 1.20 m. Jaccuzi Spa with 11 m2 and depth. of 1 m. Cold pool with 5 m2 and a depth. of 1.20m. Open from Monday to Sunday from 10:00 a.m. to 8:00 p.m. No lifeguard service, at your own risk.
Meeting room - please contact us - max. 90 persons
Our resort has 1 meeting room, suitable for organizing meetings, lectures, conferences, talks or presentations. It is equipped with all the necessary infrastructure and resources, such as a screen, chairs, projector, speakers and internet connection. At Playa Esperanza Resort, your corporate event will be a success!
Library & TV room
The TV room and our library are located in the main building, right next at the reception and is open every day.
Private Transfer - extra charge
Consult throught our contact form!
You can reserve 30 days up to 3 days before arrival.
We offer you the possibility of managing your airport transfer easily. For more information: please use the contact form
Laundry
The washing machines and dryers are located in the apartment building. At the hotel reception you can get the washing tokens together with washing powder for a fee of €5.00.
Payment in cash only, not by credit card.
Time table: Monday to Sunday 09:00 am - 08:00pm
Supermarket - will open on the 19th of May to 02nd of November 2025
Our supermarket is located in the apartment building and is open every day. Here you will find various products such as drinks, fresh food, toilettry and beauty, food and baby products such as baby food, dippers, creams, etc.
Time table: Monday to Sunday 08:00am – 09:00pm